Right First Time  
Published by IT Governance Publishing
Publication Date:  Available in all formats
ISBN: 9781787783317
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ISBN: 9781787783317 Price: INR 4194.75
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Why do projects fail? The people who plan and execute major projects are often highly skilled and highly regarded. They are not obviously incompetent. Where a project uses external suppliers or contractors as a significant support to project delivery, the risk of a fundamental failure seems to escalate. Is this a failure of project management? A failure of procurement? A failure of both? Or are there other factors at play? This book aims to be a self-help manual. It will enable you to improve your personal and corporate performance. It will also help you ensure that the sub-system elements of a project, where there are ‘interfaces’ between systems that need to ‘talk’ to each other, will be effectively managed – with no nasty surprises. Buying and integrating advanced technology Right First Time – Buying and integrating advanced technology for project success does not pretend to hold the key to a ‘nirvana’ of project delivery. Rather, it gets straight to the point about buying – and integrating – advanced technology. It recognises that integrating sub-systems is fertile ground for failure and that effective procurement is increasingly important in project delivery. The failure of one sub-system can undermine an entire project, and the integration of sub-components is all too often assumed to be a technical problem that ‘technical people’ will overcome. Few projects make integration a defined subset of the overall project plan, yet most will benefit from doing so. A project management playbook A management book rather than a technical book, Right First Time – Buying and integrating advanced technology for project success focuses on the difficult issue of sub-system integration in the context of third-party (supply) relationships. If you are responsible for project management and practical delivery, at senior or junior level, it provides lots of practical questions to help you work through the issues, acting as a catalyst for supplementary questions and lines of investigation, focusing on potential problem areas relevant to your own context. Powerful learning outcomes and self-reflective questions at the end of each chapter enable you to create key action points and assess your organisation’s approach to improve project management governance and ensure you get it right first time. Project managers, procurement managers, business change managers, commercial managers, mobilisation/transition managers, product managers and contract managers will all find value in this comprehensive guide to managing sub-system integration for project success. “Overall, this was excellent; I enjoyed reading it. It is obvious that the author has a vast wealth of experience which they have articulated very well into a comprehensive and strong flowing manual.” - Chris Achillea 
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Why do projects fail? The people who plan and execute major projects are often highly skilled and highly regarded. They are not obviously incompetent. Where a project uses external suppliers or contractors as a significant support to project delivery, the risk of a fundamental failure seems to escalate. Is this a failure of project management? A failure of procurement? A failure of both? Or are there other factors at play? This book aims to be a self-help manual. It will enable you to improve your personal and corporate performance. It will also help you ensure that the sub-system elements of a project, where there are ‘interfaces’ between systems that need to ‘talk’ to each other, will be effectively managed – with no nasty surprises. Buying and integrating advanced technology Right First Time – Buying and integrating advanced technology for project success does not pretend to hold the key to a ‘nirvana’ of project delivery. Rather, it gets straight to the point about buying – and integrating – advanced technology. It recognises that integrating sub-systems is fertile ground for failure and that effective procurement is increasingly important in project delivery. The failure of one sub-system can undermine an entire project, and the integration of sub-components is all too often assumed to be a technical problem that ‘technical people’ will overcome. Few projects make integration a defined subset of the overall project plan, yet most will benefit from doing so. A project management playbook A management book rather than a technical book, Right First Time – Buying and integrating advanced technology for project success focuses on the difficult issue of sub-system integration in the context of third-party (supply) relationships. If you are responsible for project management and practical delivery, at senior or junior level, it provides lots of practical questions to help you work through the issues, acting as a catalyst for supplementary questions and lines of investigation, focusing on potential problem areas relevant to your own context. Powerful learning outcomes and self-reflective questions at the end of each chapter enable you to create key action points and assess your organisation’s approach to improve project management governance and ensure you get it right first time. Project managers, procurement managers, business change managers, commercial managers, mobilisation/transition managers, product managers and contract managers will all find value in this comprehensive guide to managing sub-system integration for project success. “Overall, this was excellent; I enjoyed reading it. It is obvious that the author has a vast wealth of experience which they have articulated very well into a comprehensive and strong flowing manual.” - Chris Achillea 
Table of contents
  • Cover Image
  • Title Page
  • Copyright
  • About the Author
  • Acknowledgements
  • Contents
  • Introduction
    • What this book is about
    • What this book is not about
    • Going bad – Project problems
  • Chapter 1: Being aware
    • Non-technical questions
    • Understand the project/target operating model (TOM)
    • Resources
    • Planning
    • Risk management
    • Scope of the project/scope creep
    • Communication
    • Classic errors
    • 1. Goal and vision
    • 2. Leadership and governance
    • 3. Stakeholder engagement
    • 4. Team issues
    • 5. Requirements issues
    • 6. Estimation process
    • 7. Planning
    • 8. Risk management
    • 9. Architecture and design
    • 10. Configuration and information management
    • 11. Quality
    • 12. Project tracking and management
    • 13. Decision-making problems
    • Where does your technology border lie?
    • Action points
  • Chapter 2: Make or buy?
    • The make or buy conundrum
    • Make or buy – Commercial questions
    • Make or buy – Integration questions
    • Action points
  • Chapter 3: Integrate
    • Defining what we mean
    • Characterising sub-system materiality
    • Integration lifecycle
    • Action points
  • Chapter 4: Stakeholders
    • Defining a stakeholder
    • Stakeholder mapping
    • Friend or foe?
    • Stakeholders and the sourcing phase
    • Stakeholders and the public sector
    • Action points
  • Chapter 5: Project Tiger
    • An imaginary project
    • Who do we need?
    • Key actor tasks
    • 1. TOM
    • 2. Governance
    • 3. Legal and procurement
    • Action points
  • Chapter 6: Risk characterisation
    • Living with risk
    • Understanding project materiality
    • Completion of the BCMR form
    • BCMR – Seven headings for review
    • 1. Contract value
    • 2. Market concentration risk
    • 3. Business risk of counterparty change
    • 4. Legal risk
    • 5. Reputation risk
    • 6. Summary comment
    • 7. Assessment notes
    • Materiality
    • The beauty of the BCMR
    • Physical risk
    • Action points
  • Chapter 7: Market test
    • Project definition and project strategy
    • Contract strategy
    • Action points
  • Chapter 8: Buy phase and integration
    • Setting the scene
    • Market making
    • Sourcing
    • Clarifying intentions
    • Action points
  • Chapter 9: Project communications
    • Setting the scene
    • Keeping track of communications
    • Tenders and communications
    • Action points
  • Chapter 10: Client-side tasks
    • Project sourcing
    • Recapitulate
    • Specify
    • Manage the procurement process
    • Understand supply market dynamics
    • Negotiate
    • Action points
  • Chapter 11: Business as usual
    • TOM
    • Maintenance – As a business opportunity
    • Training – As a business opportunity
    • Action points
  • Chapter 12: Contracting
    • What has to be administered?
    • Contract design – Back to basics
    • NEC4 contract system
    • Conclusion
    • Action points
  • Chapter 13: Systems integration
    • Systems integration lifecycle
    • Systems integration tasks
    • 1. Requirements gathering
    • 2. Sub-system analysis
    • 3. System architecture mapping
    • 4. Systems integration design
    • 5. System implementation
    • 6. System operation and maintenance
    • The make or buy decision on systems integration
    • Action points
  • Chapter 14: Integration data
    • Knowing who is responsible for what
    • ID in the contract
    • ID&I – Template clause
    • Action points
  • Chapter 15: Contract management
    • Setting the scene
    • Project/contract communications – Handle with care
    • Action points
  • Chapter 16: Delivering the project – Right first time
    • Project delivery phase
    • Proof of the pudding
    • Performance testing
    • Action points
  • Chapter 17: Regulatory permissions
    • Is the regulator a stakeholder?
    • Licence to operate?
    • Action points
  • Chapter 18: Handover and certification
    • Contract ‘closure’
    • Detail! Detail! Detail!
    • Certification
    • Action points
  • Appendix 1: Technical specifications – Notes
  • Appendix 2: Stakeholder list
  • Appendix 3: Basic contract materiality review (BCMR)
  • Appendix 4: Contract pricing strategies
  • Appendix 5: Project communications and the ‘project memo’ system
  • Appendix 6: Generic procurement process – Potential integration issues
  • Appendix 7: System integration – Concepts
  • Appendix 8: ISO standards and certifications
  • Appendix 9: Glossary
  • Further reading
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