Exploding the Myths Surrounding ISO9000

In Exploding the Myths Surrounding ISO9000, Andrew W Nichols debunks many of the common misconceptions about ISO9001 and describes the many advantages it brings. Drawing on more than 25 years of hands-on experience, Andy gives clear, practical and up-to-date advice on how to implement a Quality Management System to maximum. Full of real-life examples, this book enables you to read and interpret the ISO9000 documentation.

• Cover
• Title
• Copyright
• Foreword
• Preface
• About The Author
• Acknowledgments
• Contents
• Introduction
• Chapter 1: Quality – The Basics
  • Quality – just what is it?
  • Notes:
• Chapter 2: ISO9001 and Its Myths
  • Introduction
  • Scope (Section 1)
  • Normative references (Section 2)
  • Terms and definitions (Section 3)
  • The quality management system (Section 4)
  • Documenting the quality management system (subsection 4.2)
  • Control of documents (clause 4.2.3)
  • Management responsibility (Section 5)
  • Resource management (Section 6)
  • Product realization (Section 7)
  • Measurement, analysis, and improvement (Section 8)
• Chapter 3: ISO9004 – The Guideline Document
  • ISO9004:2000
  • ISO9004:2009
• Chapter 4: The Future and ISO9000
• Chapter 5: Implementation – A How-to Guide
  • Phase 1 – the gap analysis
  • Phase 2 – planning and preparation
  • Phase 3 – system design and documentation
  • Phase 4 – system implementation and audit
  • Phase 5 – system review and improvement
• Chapter 6: The Certification of Management Systems
  • The importance of accreditation of certification bodies
• Appendix 1: DCR Form
• Appendix 2: Sample Project Plan
• ITG Resources