Directing the Agile Organisation uses a combination of first-hand research and in-depth case studies to offer a fresh approach to business management, applying Agile processes pioneered in the IT and manufacturing industries. Agile Business Management is divided into four domains: your role as a manager, your organisation’s interaction with its customers, the management of your staff, and the tools and techniques available to optimise workflow and manage customer requirements.

• Cover
• Title
• Copyright
• Contents
• Introduction
  • What is Agile?
  • Common misconceptions
  • Governance and Agile Business Management
  • Successful Agile Business Management
  • Relationship to other management styles
• Chapter 1: You, the Agile Manager
  • Management responsibilities
  • The Agile mindset
• Chapter 2: Integrated Customer Engagement
  • What is a Customer?
  • The Customer Representative
  • Requirements and the Requirements Backlog
• Chapter 3: The Structure of an Agile Organisation
  • Internal departments
  • The Board and executive governance bodies
  • Pair Work
  • Team Facilitator
  • Managing Teams
  • Managing Distributed Teams
  • Risk management
• Chapter 4: Work, the Agile Way
  • Phases of delivery
  • Kanbans
  • Quality control
  • The Daily Stand-up and Agile meetings
  • Effort estimation
  • Measuring progress
  • Visualising progress
• Chapter 5: The Agile Budget
  • Funding models
  • Quoting for Customers
• Chapter 6: Reflection, Retrospectives and Kaizen
• Chapter 7: The Shape of Things to Come
  • Pre-Agile Learning Agile
  • Early Agile Agile management
  • Agile practitioners Continuous improvement
• Glossary
• Bibliography
• ITG Resources