The pocket guide offers a concise summary of the principles of software asset management as conveyed by ISO 19770-1: 2012, and provides advice and guidance on how to kick-start your own SAM programme – something the Standard alone doesn’t offer.

• Cover
• Title
• Copyright
• Foreword
• About the Author
• Acknowledgments
• Contents
• Introduction
  • STOP THE PRESS: A revised standard has been announced!
• Chapter 1: Why Software Asset Management?
• Chapter 2: The ISO19770-1:2012 Framework
  • Control environment for SAM
  • Planning and implementation processes for SAM
  • Inventory processes for SAM
  • Verification and compliance processes for SAM
  • Operations management processes and interfaces for SAM
  • Life cycle process interfaces for SAM
• Chapter 3: The Kick-start to your SAM Programme
  • Scope
  • Roles and responsibilities
  • Data sources
  • Tool selection
  • Policies and procedures
  • Implementation
  • Continuous review/improvement
  • Governance
• Chapter 4: How to Write a Process
• Chapter 5: Conclusion
• ITG Resources