Written for IT service managers, consultants and other practitioners in IT governance, risk and compliance, this practical book discusses all the key concepts of COBIT®5, and explains how to direct the governance of enterprise IT (GEIT) using the COBIT®5  framework. The book also covers the main frameworks and standards supporting GEIT, discusses the ideas of enterprise and governance, and shows the path from corporate governance to the governance of enterprise IT.

• Cover
• Title
• Copyright
• About the Author
• Acknowledgements
• Contents
• Introduction
• Chapter 1: Governance
  • Enterprise and Governance
  • Emergence of Governance Codes
  • When did IT Governance emerge?
• Chapter 2: Key Frameworks and Standards Supporting Governance of Enterprise IT
  • IT Governance
  • ISO/IEC 38500: 2008 Corporate Governance of Information Technology
  • IT Service Management
  • IT Infrastructure Library (ITIL) 2011 Edition
  • ISO/IEC 20000: 2011 Information technology service management system
  • Project Management
  • PRINCE2 2009 Edition
  • PMBOK®
  • Risk Management
  • Value Delivery
  • Information Security
  • Enterprise Architecture (EA)
  • Quality
  • Maturity Assessment
  • CMM®
  • CMMI®
  • ISO15504 Process Capability Model
  • Internal Controls
  • COSO
  • Sarbanes-Oxley Act
  • Basel III Framework
  • Cultural Change Enablement
  • Semiotic Framework
  • Business Continuity Management
• Chapter 3: COBIT – From IT Audit to GEIT
• Chapter 4: Overview of COBIT 5 – Governance of Enterprise IT
  • Why COBIT 5 was developed
  • What COBIT 5 addresses
  • Key Ideas of COBIT 5
  • The Five Principles
  • COBIT 5 Goals Cascade
• Chapter 5: The Seven Enablers of COBIT 5
  • Enabler Dimension
  • Enabler Performance Management
  • Enablers 1 - 7
• Chapter 6: Domains and Processes
  • An Example of a Governance Process
  • An Example of a Management Process
• Chapter 7: Implementation of GEIT with COBIT 5
  • Understanding the Enterprise
  • Factors for successful implementation
  • Lifecycle Approach to Implementation
• Chapter 8: COBIT 5 Process Assessment Model (PAM)
  • COBIT 5 Process Assessment Model
  • How assessment is conducted
  • Advantages of the Process Assessment Model (PAM) scheme
• Chapter 9: COBIT 5 Resources
  • Documentation
  • Training and Certification
• Appendix A: COBIT 5 Processes and Other Frameworks and Standards Used
• Appendix B: COBIT 5: Process Reference Model
• Appendix C: COBIT 5 Goals Cascade
• Index
• ITG Resources