Engaging with stakeholders is an essential part of any complete nuclear programme. Involving stakeholders in decision making processes, even those stakeholder groups that do not have a direct role in making those decisions, can enhance public confidence in the application of nuclear science and technology and strengthen communication among the key organizations in a nuclear programme. This publication provides theoretical and practical guidance on the development and implementation of stakeholder engagement programmes and activities. The key principles of stakeholder engagement are identified in it. It also includes tools such as templates to help establish a stakeholder engagement programme and identify associated activities, including tools for stakeholder analysis. The guidance provided can be further developed and adjusted to each specific type of facility, moment in its life cycle, and/or the group of stakeholders with which to engage. The publication demonstrates the importance of stakeholder engagement throughout the life cycle of all nuclear facilities, including operating and new reactors, all aspects of the nuclear fuel cycle, from uranium mining to spent fuel and radioactive waste management, decommissioning, and non-power applications.

• 1. INTRODUCTION
  • 1.1. Background
  • 1.2. Objective
  • 1.3. Scope
  • 1.4. Structure
  • 1.5. Users
• 2. OVERVIEW OF STAKEHOLDER ENGAGEMENT
  • 2.1. Definition of a stakeholder
  • 2.2. Importance of stakeholder engagement
  • 2.3. Key principles of stakeholder engagement
    • 2.3.1. Build trust
    • 2.3.2. Demonstrate accountability
    • 2.3.3. Exhibit openness and transparency
    • 2.3.4. Practise early and frequent consultation
    • 2.3.5. Communicate benefits and risks
• 3. DEVELOPING STAKEHOLDER ENGAGEMENT
  • 3.1. Establish a core communication team
  • 3.2. Evaluate resources and create a budget
  • 3.3. Develop a stakeholder engagement strategy and plan
    • 3.3.1. Identify lead organizational division
    • 3.3.2. Coordinate internal communication
    • 3.3.3. Build a stakeholder engagement strategy
    • 3.3.4. Build a stakeholder engagement plan
  • 3.4. Implement the stakeholder engagement strategy and plan
• 4. ROLES AND RESPONSIBILITIES OF KEY ORGANIZATIONS IN STAKEHOLDER ENGAGEMENT
  • 4.1. Government
    • 4.1.1. Nuclear energy programme implementing organization
  • 4.2. Owner/operator
  • 4.3. Regulator
• 5. STAKEHOLDER ENGAGEMENT IN THE LIFE CYCLE STAGES
  • 5.1. Strategic decisions for a nuclear programme
  • 5.2. Siting
  • 5.3. Construction
  • 5.4. Operation
    • 5.4.1. Capacity increases, life extensions and site expansion
  • 5.5. Decommissioning
• 6. CONCLUSION
• Appendix I TEMPLATE FOR A STAKEHOLDER ENGAGEMENT STRATEGY
• Appendix II STAKEHOLDER PRIORITIZATION METHODOLOGY
• Appendix III OPINION RESEARCH
• Appendix IV PUBLIC INFORMATION CENTRES
• Appendix V SOCIAL MEDIA STRATEGY
• REFERENCES
• CONTRIBUTORS TO DRAFTING AND REVIEW