Leading for Success is intended to provide IT managers with practical advice and tips on how to become an effective leader. Whatever the environment in which you work, providing effective leadership fosters a climate where team members want to give of their best and where organisational goals are more likely to be reached. Furthermore, there is a strong focus on leadership and the creation of stakeholder value for an organisation.
Leading for Success
FOREWORD
PREFACE
ABOUT THE AUTHOR
ACKNOWLEDGEMENTS
CONTENTS
INTRODUCTION
CHAPTER 1: WHAT IS LEADERSHIP?
What makes a great leader?
Leading versus managing
Self-assessment – where do you spend your time?
What are the consequences of where we focus our attention?
So when should we lead and when should we manage?
Activities to undertake with your team
Summary
CHAPTER 2: LEADERSHIP STYLES
Leadership in practice
The support and challenge leadership model
Check your understanding of the support and challenge model
Rate your own leadership style
Scoring
Questions to ask yourself
The consequences of support and challenge leadership styles
The leadership adaptability model
Your leadership style
Activities to undertake with your team
Summary
Suggested answers
CHAPTER 3: LEADING YOURSELF
Increasing your self-awareness as a leader
Using feedback from others
Self-assessment using the leadership compass
Identify your strengths
Activity to undertake with your team
Identifying leadership potential
Summary
CHAPTER 4: LEADING THE BUSINESS
Developing a vision for the IT department
Setting departmental goals and strategy
Customer feedback
Team structure and staffing levels
Team skills and development areas
Systems and processes
Financial constraints
Communication
Summary
CHAPTER 5: LEADING OTHERS
Personal presence and impact
Emotional intelligence
Self-awareness
Self-management
Awareness of others
Relating to others
How to influence others effectively
The push/pull model of influence
Activities to undertake with your team
Summary
Suggested answers
Self-awareness
Self-management
Awareness of others
Relating to others
CHAPTER 6: EMPOWERING OTHERS
Encouraging empowerment
The four levels of empowerment
Assess which level of empowerment you use most in your team
Effective delegation
Activities to undertake with your team
Summary
CHAPTER 7: ACTION PLANNING
Recognising your strengths
Activities to identify and build on your strengths
Take a piece of paper and write a list of what your strengths are as a leader
Leading for Success is intended to provide IT managers with practical advice and tips on how to become an effective leader. Whatever the environment in which you work, providing effective leadership fosters a climate where team members want to give of their best and where organisational goals are more likely to be reached. Furthermore, there is a strong focus on leadership and the creation of stakeholder value for an organisation.
Table of contents
Leading for Success
FOREWORD
PREFACE
ABOUT THE AUTHOR
ACKNOWLEDGEMENTS
CONTENTS
INTRODUCTION
CHAPTER 1: WHAT IS LEADERSHIP?
What makes a great leader?
Leading versus managing
Self-assessment – where do you spend your time?
What are the consequences of where we focus our attention?
So when should we lead and when should we manage?
Activities to undertake with your team
Summary
CHAPTER 2: LEADERSHIP STYLES
Leadership in practice
The support and challenge leadership model
Check your understanding of the support and challenge model
Rate your own leadership style
Scoring
Questions to ask yourself
The consequences of support and challenge leadership styles
The leadership adaptability model
Your leadership style
Activities to undertake with your team
Summary
Suggested answers
CHAPTER 3: LEADING YOURSELF
Increasing your self-awareness as a leader
Using feedback from others
Self-assessment using the leadership compass
Identify your strengths
Activity to undertake with your team
Identifying leadership potential
Summary
CHAPTER 4: LEADING THE BUSINESS
Developing a vision for the IT department
Setting departmental goals and strategy
Customer feedback
Team structure and staffing levels
Team skills and development areas
Systems and processes
Financial constraints
Communication
Summary
CHAPTER 5: LEADING OTHERS
Personal presence and impact
Emotional intelligence
Self-awareness
Self-management
Awareness of others
Relating to others
How to influence others effectively
The push/pull model of influence
Activities to undertake with your team
Summary
Suggested answers
Self-awareness
Self-management
Awareness of others
Relating to others
CHAPTER 6: EMPOWERING OTHERS
Encouraging empowerment
The four levels of empowerment
Assess which level of empowerment you use most in your team
Effective delegation
Activities to undertake with your team
Summary
CHAPTER 7: ACTION PLANNING
Recognising your strengths
Activities to identify and build on your strengths
Take a piece of paper and write a list of what your strengths are as a leader
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